CONTACTS
AND SHIPPING

On this page you will find all the information about our online butchery.
Can't find the answer you're looking for?
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SHIPPING

We only ship by refrigerated courier, to respect the so-called "Cold Chain", which is essential for the transport of high quality food products in order to preserve the goodness of the product and all its characteristics.

Throughout Italy excluding the islands.

Milan: 3,90€, free for orders over 39€.
For postcodes 20151, 20152, 20153, 20156, 20157 the conditions below apply.

Rome, Turin, Milan Hinterland, Monza and Brianza, Bologna, Florence, Brescia, Bergamo, Como, Varese, Pavia, Lodi, Cremona: 10€, free for orders over 79€.
For some postcodes, the conditions below apply.

Italy (excluding islands)): 15€, free for orders over 119€.

Milan: You will receive your parcel the day after your order. Deliveries are made every day, including Saturdays and Sundays. When finalising your order you can choose the delivery time.
For postcodes 20151, 20152, 20153, 20156, 20157 the conditions below apply.

Rome, Turin, Milan Hinterland, Monza and Brianza, Bergamo, Brescia, Como, Varese, Pavia, Lodi, Cremona: You will receive your parcel within 48 hours after ordering. Deliveries are made every day except Sunday. Once you have completed your order, you will receive a link to customise your delivery and choose your preferred time slot.
For some postcodes, the conditions below apply.

Italy (excluding islands)Orders leave every Monday. You will receive your parcel within 72 hours.

Products

Consult the characteristics of each product to check for possible allergens and the presence of gluten.

For the most part, our products are vacuum-packed using skinpack, a technique based on the application of a heat-shrinkable plastic film in contact with the product on food-grade cardboard to ensure an airtight seal on the package. This makes it possible to keep meat fresh for longer, without adding gas to the package.
In addition, the packaging is environmentally friendly: because 100% is recyclable with 90% less plastic than traditional packaging methods.

In the fridge skinpack products up to 10 days, vacuum packed products up to 5 days, tray packed products 48 hours.
All products can be frozen with the exception of: arrosticini, lamb chops and grandma's meatballs.

PURCHASING AND SERVICE

Once you have completed your order, you will receive confirmation of your order at the email address you used when purchasing.
If you do not receive the email, check the Junk or Spam folder of your email inbox and, if you use a Gmail address, also check the Promotions folder.

Please send an email to assistenza@ilmannarino.itWe will respond quickly and make it up to you.

We regret to inform you that it is not possible to add, modify or remove products to your order once it has been confirmed.

As these are perishable products, we do not allow the right of withdrawal.

If you are experiencing difficulties navigating or making a purchase on the Mannarino Shop, we advise you to update your browser (Google Chrome, Mozilla, Internet Explorer, Safari, etc.) to the latest version available. If you continue to experience problems, remember that Customer Service is at your complete disposal. To contact them please write to assistenza@ilmannarino.it or on whatsapps at +39 329 647 6668  (service every day from 9.30 a.m. to 6.30 p.m.)

The Mannarino Online Shop allows you to make purchases using: PayPal and Cards. Cards of the following circuits are accepted: Visa, Visa Electron, Postepay, Mastercard, American Express.